• Privacy policy

Privacy policy

Privacy Policy

Last updated: 02/08/2026

At Taraya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

When you place an order, create an account, contact us, or interact with our website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Any information you voluntarily provide when contacting us

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages you visit

  • Time spent on our website

  • Referring website or source

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Deliver your purchased products

  • Process payments

  • Send order confirmations and shipping updates

  • Communicate with you about your orders

  • Respond to your questions and customer support requests

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send promotional offers and marketing communications, where permitted by law

  • Prevent fraud, misuse, and security threats

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Taraya does not directly store your complete credit card, debit card, or banking credentials on our own servers. Your payment information is handled by the applicable payment provider according to its privacy policy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember items in your shopping cart

  • Understand how visitors use our website

  • Improve website functionality

  • Provide relevant content and marketing

  • Analyze website traffic and performance

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

5. Sharing Your Information

We may share your information with trusted third-party service providers when necessary to operate our business and provide services to you.

These may include:

  • Shopify, which provides our e-commerce platform

  • Payment processors

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Customer support and communication services

  • Government authorities or legal agencies when required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Shopify

Our online store is powered by Shopify. Shopify may process your personal information to provide and support the services required to operate our online store.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

7. Marketing Communications

If you choose to subscribe to our promotional communications, we may send you information about:

  • New products

  • Offers and discounts

  • Sales

  • New collections

  • Other updates related to Taraya

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions and provide services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

  • Enforce our agreements and policies

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information, where legally permitted

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

To exercise your rights, please contact us using the details provided below.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children without appropriate consent where required by law.

12. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing your personal information.

13. Order Cancellation & Exchange Policy

Orders can be cancelled only before they are shipped or dispatched. If you wish to cancel your order, please contact Taraya as soon as possible. Once your order has been shipped or dispatched, it cannot be cancelled, and no refund will be provided for cancellation requests made after dispatch.

However, if you receive a product that is damaged, defective, incorrect, or has a valid quality issue, you may request an exchange within 7 days of delivery, subject to our Return & Refund Policy and successful quality verification.

Please note that exchange requests are not available for products that have been worn, washed, altered, damaged after delivery, or returned without the original tags and packaging. All exchange requests are subject to review and approval by Taraya.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.

Business Name: Taraya
Email: taraya.company@gmail.com
Phone: 9328201306
Business Address: [Your Business Address]
Website: [Your Website URL]

We will make reasonable efforts to respond to your request within a reasonable period.

© 2026 Taraya. All rights reserved.